Disconnected , Network error

Hi Admin,

I got disconnected to server when I’m trying to logging to my character. I can not login to the game until now.
Sever: Thanh Long

Thank you!
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Looks to me like your IP banned, try again in a few hours

Yes. Noted with thanks. I will try to login tomorrow.

Hi Sir,

I’ve tried with a VPN to change my current IP address then I can login very smoothly.
Could you help to remove my IP from banned list?
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Thank you!

No, it’s not a phbot ban it would be the game… normally it’s only a few hours though