STUCK in CONSTANTINOPLE

Does anyone experience getting stuck in Constantinople? My character is currently stuck in there and it gets disconnected… How do I fix this? How do I send ticket for this bug? Thank you!

Stuck where?

Constatntinople.
Server: Celesus

Where in Constantinople? While doing what?

I just got teleported from Samarkand and it got disconnected. When I tried to reconnect, I am already near the north gate and cant move and a few moments later, a disconnection notice popped out.

I have 0 health and 0 money indicated BTW, so I think it is a bug.