Requesting user confirmation ... cant log in

Hello everyone , i hope you can help me
am new to PHbot , now i have a strange problem
everytime i launch phbot on a private server - silkroad royale -
i write the username and password to log in the game , it says requesting user confirmation and nothing happens , so i must close the game and phbot and start all over again , same problem , i keep trying that like 10 times , till it suddenly logs me in the game.

how can i fix this problem plz , thank you

guys i need help to resolve this issue