Our bought is have a problem

Hi.
we bought 8 weeks phbot from phbot.org.
mail is [email protected]
we did get an e-mail from you and we get a new bot username and password.
but your new username and password dont work on phbot.
writing wrong password. we did copy-paste. no space or no any error.
check our bot login info please.

It does. Reset it. phBot | Silkroad Online Bot