Help plz

Hi,
So, I just bought the bot but didn’t get the email and/or password. I tried resetting the password but it says the user is not valid. http://prntscr.com/mxkoin

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welcome to phbot
admin will soon come and help u

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ty bro :slight_smile:

PayPal sometimes holds payments depending in the country they originate from. If you have not received an email saying the subscription has been activated and you cannot reset your password, then I believe they held the payment. Usually it only takes them 24 hours to allow it.