Any one help me please

I used the card to extend the time of the bot, but the email did not come, he says that you do not have time to log in trying to use the card again says.

Did you type the right email?

Of course, but email dont coming me, both my money went and I didn’t get my bot this is the first time for me in this on this wep site

Reset your password: phBot | Silkroad Online Bot